Shipping Information
Our commitment is to process every order with the same sense of urgency.
All US Postal Service orders received prior to 4:00 pm Central Time / 16:00 (-6 GMT) are shipped the next day. Orders received on Friday will be sent on Saturday. Orders received on Saturday and Sunday are sent on Monday.
DHL orders for US residents received prior to 4:00 pm Central Time are sent the same day.
We do not charge handling fees.
All shipping costs are stated in US Funds.
| United States | ||||
|---|---|---|---|---|
| Order Total | US Postal Service 4-5 day |
DHL Express Ground Service | DHL Guaranteed 2-Day Delivery | DHL Next Day by 3:00 pm |
| under $25 | $3.00 | $6.00 | $9.00 | $20.00 |
| $25 to $149 | Free | $4.00 | $9.00 | $20.00 |
| $150 and over | Free | Free | Free | $20.00 |
| Canada & Mexico | |||
|---|---|---|---|
| Order Total | Airmail | Priority Airmail |
Global Express |
| under $50 | $3.00 | $16.00 | $27.00 |
| $50 and over | Free | $16.00 | $27.00 |
| Africa, Asia, Australia, Europe and South America | |||
|---|---|---|---|
| Order Total | Airmail | Priority Airmail |
Global Express |
| under $50 | $5.00 | $19.00 | $27.00 |
| $50 to $74 | $7.00 | $19.00 | $27.00 |
| $75 to $99 | $9.00 | $19.00 | $27.00 |
| $100 and over | $12.00 | $19.00 | $27.00 |
Standard Shipping
United States
US Postal Service (4 - 5 Day Estimated Delivery)
FREE shipping on all orders over $25.
Domestic US orders are shipped United States Postal Service First Class Mail or Priority Mail (depending on weight) and normally arrive within 4 to 5 business days.
Delivery Confirmation indicates that for US orders placed with MensUnderwearStore.com utilizing Free or Standard Shipping with the US Postal Service were delivered on average in 3.97 business days.
This time period is not guaranteed by the Postal Service. This is a stated "goal" for delivery by US Postal Service for delivery within continental United States. Deliveries to Alaska, Hawaii, Guam, Puerto Rico, APO, and FPO will take longer.
Canada and Mexico
Airmail (7 - 14 Day Estimated Delivery)
FREE shipping on all orders over $50.
Orders to Canada and Mexico are shipped Airmail (International First Class) and can take up to 15 days to arrive. Orders to Canada and Mexico may be subject to fees imposed by that country's customs department, and are the responsibility of the purchaser to pay.
Africa, Asia, Australia, Europe and South America
Airmail (7 - 14 Day Estimated Delivery)
Airmail (International First Class) service provides delivery to most countries in 7 to 14 business days. International orders may also be subject to fees imposed by the destination country's customs department, and are the responsibility of the purchaser to pay.
Additional questions about shipping can be sent through our online contact form or by calling us toll free (866) 326-9377 (inside the US) or +01 314 772 3566 (outside of the US).
Express Shipping
United States
DHL Express Ground Service $4USD
This service is FREE on all orders over $150.
For a flat fee of $4 we will ship your order via DHL Express Ground for weekday delivery only.
- Traceable with a tracking number that is e-mailed to you at the time the package is picked up at our facility.
- Same day shipping for all DHL orders received by 4:00 pm Central Time US. Orders for DHL Express Ground received after 4:00 pm on Friday will be sent the following Monday.
- Faster than the US Postal Service for most parts of the US by 1 - 2 days. Please refer to the map for estimated delivery times. All packages originate in St. Louis, Missouri.
The delivery time estimates for DHL Express Ground are not guaranteed. This is a stated goal for delivery from DHL.
This service is available to the continental United States only.
DHL Guaranteed 2-Day Delivery $9USD
This service is FREE on all orders over $150.
For a flat fee of $9 we will ship your order via DHL 2-Day Delivery for weekday delivery only.
- Same day shipping for all DHL orders received by 4:00 pm Central Time US. Orders for DHL 2-Day Delivery received after 4:00 pm on Friday will be sent on Monday.
- Traceable with a tracking number that is e-mailed to you at the time the package is picked up at our facility.
- Exclusions to the guarantee include:
- Packages ordered on or transported during one of the following major holiday's: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day
- Disruption in air or ground transportation caused by weather or other conditions related to strikes or labor disputes.
- This service is available to the continental United States only.
Customers requiring Saturday Delivery should contact us through online contact form or call us toll free at (866) 326-9377.
DHL Guaranteed Next Day By 3:00 pm $20USD
For a flat fee of $20 we will ship your order via DHL Next Day by 3:00 pm for weekday delivery only.
- Same day shipping for all DHL orders received by 4:00 pm Central Time US. Orders for DHL Next Day By 3:00 pm received after 4:00 pm on Friday will be sent on Monday.
- Traceable with a tracking number that is e-mailed to you at the time the package is picked up at our facility.
- Exclusions to the guarantee include:
- Packages ordered on or transported during one of the following major holiday's: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day
- Disruption in air or ground transportation caused by weather or other conditions related to strikes or labor disputes.
- This service is available to the continental United States only.
Orders over $100 may require signature confirmation.
Alaska, Hawaii, Puerto Rico and Guam residents will be presented with a US Postal Service Express Mail option rather than the DHL Next Day by 3:00 pm service. The shipping charge is the same, $20 USD.
Customers requiring Saturday Delivery should contact us through online contact form or call us toll free at (866) 326-9377.
Canada, Mexico, Africa, Asia, Australia, Europe and South America
Priority Airmail (4 - 7 Day Estimated Delivery)
Priority Airmail (International Priority) provides delivery to participating countries in 4 to 7 business days.* This service is faster than regular Airmail. It also provides delivery confirmation, providing high level information about where your package is while in the International mail system. International orders may also be subject to fees imposed by the destination country's customs department, and are the responsibility of the purchaser to pay.
Global Express [Special note for Great Britain] (2 - 4 Day Estimated Delivery)
This service provides international delivery to participating countries in 4 days**. For a flat fee of $27 we will ship your order via Global Express Mail which is an expedited airmail letter-post service providing fast, reliable, and economical delivery. Global Express Mail items receive priority handling in the United States and in destination countries. Service is available only to the following destination countries:
- Aruba
- Australia
- Austria
- Bahamas
- Barbados
- Belgium
- Brazil (Service is limited to Rio de Janeiro and Sao Paulo)
- Canada
- Chile (Service is limited to Santiago, Valparaiso, and Vina del Mar)
- China
- Colombia
- Costa Rica
- Czech Republic
- Denmark
- Dominican Republic
- Finland
- France (Includes: Corsica and Monaco)
- Germany
- Great Britain & Northern Ireland (Includes: England, Scotland, Wales, Northern Ireland, Guernsey, Jersey, Alderney, Sark, and the Isle of Man)
- Guyana
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Israel (Service is limited to Haifa, Jerusalem, and Tel Aviv )
- Italy
- Jamaica
- Japan
- Korea, Republic of
- Kuwait
- Liechtenstein
- Luxembourg
- Malaysia
- Mexico (Service is limited to Guadalajara, Mexico City, and Monterrey)
- Netherlands
- New Zealand (Includes: Cook Islands and Niue)
- Norway
- Philippines
- Poland
- Portugal (Includes: Azores and Madeira Islands)
- Saint Lucia
- Saudi Arabia (Service is limited to Dammam, Jeddah, and Riyadh)
- Singapore
- South Africa
- Spain (Includes: Canary Islands)
- Sweden
- Switzerland
- Taiwan
- Thailand
- Trinidad & Tobago
- Turks & Caicos Islands
- Vietnam
Additional questions about shipping can be sent through our online contact form or by calling us toll free (866) 326-9377 (inside the US) or +01 314 772 3566 (outside of the US).
