Why MensUnderwearStore.com? / About MensUnderwearStore.com
You can read our complete history and learn more about us on our about us page.
Shipping rates and options
We offer a variety of shipping options. US orders are shipped via US Postal Service and usually arrive within 5 business days from the time the order is placed.
Expedited services for US residents are shipped the same day if your order is received by 4pm Central US time. Choose from UPS 2-Day Delivery and UPS Next Day by 3PM. All UPS delivery services are available for weekday delivery only.
All orders shipped outside the US are sent via First Class International through the US Postal Service and is handed off to the reciprocating mail service in the destination country. Delivery usually happens within 14 business days but could take longer if there is a queue for customs inspections. We also offer Priority International and Global Express services to get your items to you faster.
For more complete information, please visit our shipping information page.
Express shipping options
For orders within the continental United States: We understand that sometimes you need your merchandise in a hurry. For that reason, we offer economical delivery by UPS 2-Day Delivery and UPS Next Day by 3PM. You will be presented with the available shipping options during checkout, simply choose the one that best suits your needs.
For US orders outside the continental United States (Including but not limited to Alaska, Hawaii, Puerto Rico, US Virgin Islands, and Guam) we offer United States Postal Service Express Mail for the same rate as the UPS Next Day by 3PM service.
For orders outside the United States, we offer Priority Mail International and Global Express services to get your items to you faster. Both services will expedite delivery through the United States Postal Service and the reciprocating mail service for the destination country. You will receive a tracking number allowing you to track your shipment around the globe. Global Express orders usually arrive at their destination in 5 to 7 business days. Priority Mail strives for delivery within 10 business days. These time frames are not guaranteed.
If these options do not satisfy your needs, use our online contact form to send an email to Customer Service and we'll do our best to accommodate your needs.
Online contact form
If your question is not answered here, please feel free to use the online contact form to contact us directly. We'll do our best to resolve your issues as quickly as possible.
Our Live Inventory system removes product sizes and colors as they become out of stock, however it is possible that a backorder could be created if there is not sufficient quantity on-hand to cover an order for multiple units of a product. We will promptly notify you of the situation to determine whether we should issue a credit for missing items or ship the order incomplete with remaining items placed in a back order status (we will ship back ordered items via US Postal Service without additional charge).
We do not currently offer a printed catalog. At MensUnderwearStore.com you will find that we are continuously adding products to our selection. By maintaining the Internet based web site, you are able to instantly review the most up-to-date styles.